Snow Lake Counseling PLLC. is in network with Blue Cross Blue Shield PPO, Optum/United Health, Cigna and Aetna. We are are out-of-network providers with all other insurance companies including medicaid and medicare. Payment is expected at the time of service.

Co-pay estimates are not a guarantee. Exact co-pay amount is not available until after your insurance claim has been fully processed. Once your claim has been processed your insurance company will send Snow Lake a insurance adjustment fee report that indicates the amount owed by the client.

Your therapy journey is unique. Together, we will explore your personal history and current challenges to find the best path toward your goals. Our aim is to help you transform your relationship with yourself, empowering you to achieve lasting growth.

Your first appointment is a chance for us to get to know each other and ensure we are a good fit. We’ll also cover practical details like scheduling and payment. Our priority is to help you feel comfortable as you begin your journey toward feeling whole again.

Upon booking an appointment, you'll receive a link to access your appointment where you can connect with your therapist easily. Our platform can be accessed from any computer, tablet or phone with a web camera. If you are using a tablet or a phone, you may need to download the Telehealth by SimplePractice app first.

Currently, we are only able to offer virtual therapy appointments with a licensed practitioner for clients in the state of Illinois and Wisconsin.

Typically, the way that we work with couples is by using the first few sessions for assessment. Once meeting together, two individual sessions, and then a feedback session to establish goals and co-create a treatment plan that will help us get started.

We work with a variety of relationship dynamics. When working with a relationship of three or more people, we use the same technique listed above. We meet with the whole group initially followed by individual sessions and a group feedback session.

To use your out-of-network benefits, you pay the fee directly to our practice at the time of service and then submit your claim to your insurance provider for reimbursement.

We recommend contacting your insurance provider to find out where to submit the paperwork (they are called superbills) towards your out-of-network benefits and what percentage they will cover for out-of-network providers for behavioral health/mental health services.

Call the customer service phone number on the back of your insurance card. Tell them you want to find out what your out-of-network benefits are for an: Outpatient Psychotherapy Appointment CPT Code 90837.

We value your well-being and set aside your appointment time just for you. We understand that sometimes, life gets in the way. If you need to cancel or reschedule, we ask that you please provide us with at least 24 hours' notice.

When notice is not provided within this timeframe, we are unable to offer the slot to another client in need. Therefore, appointments missed or cancelled with less than 24 hours' notice will be subject to a fee:

For therapy sessions, the fee is $100.

For medication services, the fee is the full cost of the session. Please note this charge is billed to you directly, not to your insurance provider.

We appreciate you helping us provide timely care to all of our clients.

We recognize the importance of ensuring that quality care is within reach for everyone. To enhance accessibility, we provide sliding scale sessions, with a special focus on prioritizing members of marginalized communities.

Please note that sliding scale options are exclusively offered for our self-pay clients, and these sessions are invoiced directly to the client rather than being billed through insurance.

Not sure if we're in-network? Contact your insurance provider with our billing information below to confirm coverage details before your session.

NPI type 1: 1912559113 - rendering (therapy)

NPI type 1: 1679949655 (medication)

NPI type 2: 1659081107 - billing 

Tax ID: 88-0701554

Office Location

We are located at 2545 W Diversey Ave, Suite 214, Chicago, IL 60647. Upon arrival, take the escalator to the second floor and wait in the lounge area. Stairs and an elevator are also available for accessing the second floor.

Parking 

Free parking is available on Diversey Ave, with metered parking on Maplewood. Please plan for extra time when using street parking. Parking is free on Maplewood on Sundays.